ResEdChat Ep 20: Craig Kuehnert on Creating Delightful Customer Service Experiences

In this episode of Roompact’s ResEdChat, we speak with Craig about his passion for creating positive customer service experiences for residential students. His background includes digging deep into the processes used by companies like Disney and figuring out ways to implement them on campus.

If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.


  • Craig Kuehnert, Director of Residence Life at University of Colorado Boulder

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About ResEdChat

ResEdChat Podcasts

Roompact’s ResEdChat podcast highlights cool people who do cool things and talk about cool stuff in residence life and college student housing. If you have a topic idea for an episode, let us know!

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