In this episode of Roompact’s ResEdChat, we speak with Craig about his passion for creating positive customer service experiences for residential students. His background includes digging deep into the processes used by companies like Disney and figuring out ways to implement them on campus.
If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
Guest:
- Craig Kuehnert, Director of Residence Life at University of Colorado Boulder
Listen to the Podcast:
Watch the Video:
Show Notes:
- Be Our Guest
- Creating Magic
- Disney Institute
- Excellence Wins: Becoming the Best in a World of Compromise
About ResEdChat
ResEdChat is a digital variety hour for residence life and education professionals that includes presentations, panels, and interviews. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
