Residence life is one of the most change-saturated environments on a college campus. Students arrive during moments of transition, staff juggle evolving expectations, and institutions regularly introduce new priorities, policies, and pressures. In this context, change can either feel intentional and supportive or confusing and destabilizing, often simultaneously. Change models provide residence life professionals with... Continue Reading →
ResEdChat Ep 152: Leading & Belonging: The Role of Culture among Housing & Residence Life Teams
On this episode with Lauren Mountain, Director of Housing & Residence Life at Bridgewater State University, we will dive into the impact of creating a positive and successful team culture! In housing and residence life, workplace culture shapes not only how staff experience their roles but also how students are supported. A thriving workplace culture... Continue Reading →
Scary Stories to Tell in the Residence Halls
One of my most beloved autumnal traditions is re-reading the Scary Stories to Tell in the Dark book series. For those who arenโt aware, this is a childrenโs book series containing urban legends, folklore, songs, and ghost stories. The trilogy of books are perhaps best known for the macabre hand drawn illustrations that accompany the... Continue Reading →
Creating a Culture of Psychological Safety in Residence Life
In residence life, building community is foundational. Yet, achieving it necessitates cultivating an environment where students and staff feel psychologically safe. Psychological safety, a concept rooted in organizational behavior and leadership theory, refers to an environment of rewarded vulnerability. It is a culture where individuals feel safe to speak up, take risks, and be themselves... Continue Reading →
The Symbolic Frame: Creating Meaningful ResLife Communities
In their influential work Reframing Organizations, Lee Bolman and Terrence Deal describe four frames through which organizations can be understood. In previous articles weโve explored the three of these frames. In this final post, we will be discussing the Symbolic Frame. Through the Symbolic Frame, we see how college housing is less about logistics and... Continue Reading →
The Political Frame: Competing Interests and Shared Goals in ResLife
In their influential work Reframing Organizations, Lee Bolman and Terrence Deal describe four frames through which organizations can be understood. In previous articles weโve explored the structural and human resource frames. In this, we will be discussing the Political Frame, which offers a particularly relevant lens for examining university housing, a dynamic environment where competing... Continue Reading →
ResEdChat Ep 120: Yes, Youโve Got This: Fighting Imposter Syndrome in ResLife
Ever feel like you're faking it in housing? In this episode ofย ResEdChat, Crystal chats with Dr. A.J. Lauer, from Thriving Ibis Leadership Solutions, about imposter syndrome, identity, and the pressures of being the โexpertโ in res life. Tune in for real talk, empowering tips, and a reminder that yes,ย you belong here. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
This Meeting Couldn’t Have Been an Email
This meeting could have been an email. How many times have you said this? How many times have you heard this? Within higher education, weโre notorious for having standing meetings that are often longer than they need to be, knowing that the information could have been communicated via email. Amidst the chaos that was my... Continue Reading →
The Human Resources Frame: Creating a People-First ResLife Experience
University housing plays a critical role in shaping studentsโ college experiences. A well-organized residential system fosters academic success, social development, and personal growth. However, managing university housing requires careful planning, coordination, and adherence to established policies. One way to understand the complexities of this system is through Bolman and Dealโs Four-Frame Model. In this article,... Continue Reading →
The Structural Frame: ResLifeโs Blueprint for Success
University housing plays a critical role in shaping studentsโ college experiences. A well-organized residential system fosters academic success, social development, and personal growth. However, managing university housing requires careful planning, coordination, and adherence to established policies. One way to understand the complexities of this system is through Bolman and Dealโs Four-Frame Model, particularly the Structural... Continue Reading →
Silos Arenโt Just for Grain and Feedโฆin Res Life and Housing Officesโฆ They Hide. Thatโs Guaranteed!
When you hear the word silo, what comes to mind? For me, I immediately think of the Midwest and a tall structure housing grain or feed or something that is very unfamiliar to this Floridian turned North Carolinian. However, there may be no need to travel to the Midwest, there could be silos right there... Continue Reading →
ResEdChat Ep 79: Asking the Question: How Does it Feel to Work Here? with Dr. Erica Alcantara Aros
In this episode of Roompactโs ResEdChat, Crystal is joined by Dr. Erica Alcantara Aros, Leadership & Workplace Culture Consultant with Mentor Culture Consulting. Erica defines workplace culture and explains how to assess it during a job interview. Erica and Crystal also discuss navigating boundaries for staff in live-in roles, being open to feedback, and thoughts... Continue Reading →
How Are We Promoting and Ensuring Wellness During ResLife โRecruitment Seasonโ?
In residence life, weโre constantly hiring! Every year, we launch the recruitment and selection process for student staff, exploding the outlook calendars of everyone. From marketing, to reviewing applications, facilitating interviews, and spending out offer lettersโit doesnโt stop! Professional staff vacancies can pop up at any time, keeping the hiring cycle humming. Hiring new student... Continue Reading →
We Create The Culture In Our Residence Life Environments
How are you thinking about your impact on your university's environment? What about your university's environment and its impact on your students? As Residence Life professionals, we often focus solely on the environments that we actively create in our own buildings. However, the campus environment is a complex and nuanced factor in a college student's... Continue Reading →
Stuff We Say in College Student Housing
In our field, there are a lot of buzz words that we use. While some are helpful, some dictate how we move about in the work. I want to explore some of those sayings and how they land for me. As you read through, think of a time when you have used or heard these... Continue Reading →
Restorative Practices in ResLife: Organizational and Group Culture Shift
This post is one in a series about integrating Restorative Practices into a model for residential learning.ย Start with the introduction as a primer and explore posts on other strategies you can utilize with a restorative lens.| Introduction | Roommate Agreements | Floor Meetings & Circles | Curriculum Development | Residential Curriculum | Intentional Conversations... Continue Reading →
Giving Ourselves Grace When Working in Student Housing
What does your morning routine entail?ย Mine involves getting multiple humans ready for the day. Lunch?ย Check. Clothes? Check. Does everyone smell good?ย Yes. Then it is out the door. Generally you may be able to say that mornings in my home are busy.ย One of the things that I look forward to as a... Continue Reading →
Quiet Quitting, Acting Your Wage, and the Missing Piece That Keeps Many Women in Housing from Being Able To Do Either
You canโt scroll through LinkedIn or even TikTok nowadays without seeing articles or discussions about "quiet quitting" and "acting your wage." By now, most people know what these terms mean and how they differ slightly, but ultimately both mean: โDo the job you were hired for and only during the hours, youโre being paid to... Continue Reading →



