Whatโ€™s Your Conflict Management Style?

Conflict is part of living in community. Whether itโ€™s two roommates clashing over cleaning habits or a resident group disagreeing over event planning, tension is a natural part of group dynamics. As a student staff member in residence life, youโ€™re likely the first person residents turn to when these issues arise. And sometimes, the way... Continue Reading →

“Third-Thinging” Difficult Conversations: A Tool for RAs and Student Staff

As an RA or student staff member, youโ€™re no stranger to difficult conversations. Maybe itโ€™s mediating a roommate conflict, talking to a resident about noise complaints, or addressing a policy violation. No matter how much training you get, these conversations can still feel awkward or uncomfortable. Thatโ€™s where a technique calledย "third-thinging"ย comes in. It can make... Continue Reading →

Managing Wicked Roommate Situations

Though you probably wonโ€™t be attending Dear Old Shiz University anytime in the near future, being a Resident Advisor (RA) at your respective university comes with its own set of challenges. One challenge that every RA will eventually face is the inevitable roommate conflict. What would you do as an RA if you found your... Continue Reading →

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