In this episode of Roompact's ResEdChat, Host Paul Brown sits down with 2026 Roompact Fellow, Amanda Knerr to talk about assessment in residence life. Assessment can be scary. It can be difficult. But it doesn't have to be. Amanda and Paul talk about tangible and tangible steps departments can take to make assessment infused in all departmental practices from formative to summative.
At the End of the Residence Life Year: Moving Beyond Reflection towards Real Insights
Residence life is full of noise: resident needs, constant programming, staff follow-ups, and the day-to-day unpredictability of the work. Yet beneath that noise are patterns, rhythms, and repeated practices that shape our communities year after year. Ask yourself: when was the last time you truly reflected on your community or departmentโs practices? What did that... Continue Reading →
From Data to Decisions: The Power of Clear Visualization [Webinar Recording]
Abstract Residential Education teams create powerful experiences, yet we often struggle to assess and communicate our impact in ways that influence decisions. In a time of tighter budgets and increased scrutiny, showing clear value has become essential. This session explores how building a culture of assessment, supported by intentional data visualization, can highlight outcomes, strengthen... Continue Reading →
Death by Data in ResLife? Youโre Doing it Wrong.
Number of events. Average attendance. Number of *unique* attendees in a semester. Average student staff GPA. Number of Intentional Interactions per month. Number of outreach attempts for unenrolled students. Percentage of monthly report forms turned in. Number of room moves. Number of duty calls related to a smoke detector. This is but a small portion... Continue Reading →
No Survey? No Problem! Creative Tools for Smarter Assessment in Res LIfe [Webinar Recording]
No Survey? No Problem! In the fast-paced, community-centered world of Residence Life, traditional surveys often fall short of capturing the real learning, growth, and engagement happening in our halls. This session introduces housing professionals to a practicalโand surprisingly funโtoolkit of creative assessment methods designed specifically for the realities of Res Life work. Together, weโll explore easy-to-adopt strategies that help you understand what students are actually learning outside the classroom. Youโll see how these methods can generate richer insights, build stronger assessment narratives, and support data-informed decision-making without adding hours to your workload. Whether you're assessment-curious or looking to expand your existing practice, this webinar will leave you inspired, confident, and ready to tell your learning storyโno surveys required.
End-of-Year Reports: The “Final Boss” of the Academic Year
Itโs that time of year. Students are cramming for final exams, holding their last student org events, and carrying stuff out of their residence halls by the laundry basketful. Over in professional staff world, weโre holding closing staff meetings, gearing up for move-out, and suddenlyโ somehow โthe inbox feels like itโs bursting at the seams.... Continue Reading →
ResEdChat Ep 114: Storytelling with Data: Engaging Residential Staff in Assessment Practices
In this episode of Roompact's ResEdChat, we rebroadcast a past webinar discussing storytelling through data and assessment with panelists from the University of South Carolina and University of South Florida. Through this session, the panelists explore best practices to collect, interpret, and present data to campus partners and departmental leadership to create buy-in and provide the โwhyโ to students and staff. Additionally, panelists share how innovative curriculum assessment strategies can enhance the student experience and support departmental and institutional priorities.
ResEdChat Ep 104: Harnessing Pulse Check Assessments of Student Learning with Chad Lystad
We're welcoming Chad to the show this week to share with Dustin how his team at Concordia College was able to utilize quick student surveys to gather authentic and timely insights. Chad also details how his fellow staff members and student leaders were able to take action on the feedback to further their work enabling student learning in alignment with their curriculum.
ResEdChat Ep 102: Navigating Change Management & Assessment Implementation with Danielle Parker
This week, Dustin is joined by Danielle to discuss her recent work beginning to implement an assessment plan at her institution. She reflects on accomplishing similar work in prior roles and gives advice to others on how best to navigate the emotional and logistical aspects of this work.
From Spreadsheets to Student Stories: Assessment with Care
Assessment in student affairs is often associated with data collection, reports, and metricsโa necessary but sometimes uninspiring aspect of the field. While spreadsheets and surveys are critical (and sometimes interesting to nerdsโฆ) tools, focusing solely on these parts makes us lose sight of why assessment matters. At its core, assessment is not a data project;... Continue Reading →
Why I Didn’t Do An Assessmentโand Why It Matters
I didnโt do an assessment. I didnโt know how. I didnโt do an assessment. It seemed too time-consuming. I didnโt do an assessment. A student crisis took priority. I didnโt do an assessment. I had a creative idea for gathering data, but the university denied my funding request. I didnโt do an assessment. I have... Continue Reading →
Collecting Numbers, Ignoring Residents: Failing to Use Assessment Data
Assessments and surveys are inescapable on a college campus. Itโs an environment that prides itself on gathering information to identify how it can continue to improve for students and stay relevant among potential competitors. Residence Life is no exception to this: often there are assessments that are pushed out in fall and spring semesters to... Continue Reading →
ResEdChat Ep 81: Integrating ACUHO-I Standards Into Practice with Dr. Jeanette Zalba
We're pleased to welcome Jeanette to the show this week where she and Dustin discuss the importance and methods of utilizing the ACUHO-I Standards in our departmental processes. Jeanette also shares some reflections on recently earning her doctorate in Educational Leadership.
Leveraging Data for a Thriving Residence Hall Community
When I first entered the field of Higher Education as a Residence Hall Manager, I remember feeling that there was no way I had time to collect data, find meaningful ways to communicate said data, and depending on the day, if I knew where to start in looking for data. Between ensuring the safety and... Continue Reading →
Bringing Culturally Responsive Approaches to Your Residence Life Assessment (Part 4)
Other Posts in This Series: Part 1 | Part 2 | Part 3 | Part 4 Within Student Affairs, assessment is often an expectation of everyoneโs work. Whether you are someone in an entry level role or have been around the block for 20 academic years, assessment likely comes up. I believe it is critical... Continue Reading →
ResEdChat Ep 64: Utilizing Microsurveys in Residential Education with Paul Gordon Brown
We welcome Paul back as our guest this week to explore the concept of "microsurveys". He explains what they are, how they can be used, and why residential education professionals should implementing them into their departmental strategy.
Bringing Culturally Responsive Approaches to Your Residence Life Assessment (Part 3)
Other Posts in This Series: Part 1 | Part 2 | Part 3 | Part 4 Within Student Affairs, assessment is often an expectation of everyoneโs work. Whether you are someone in an entry level role or have been around the block for 20 academic years, assessment likely comes up. I believe it is critical... Continue Reading →
50+ Examples Of Questions You Can Ask In Your Roompact Microsurveys
One of the unique features of Roompact's software is the ability to send residents "Microsurveys." Microsurveys are short, one-question polls of your residents. These surveys can be sent via email or text message. They can be sent to the entire resident population or to specific buildings. And they can include a question that is open-ended,... Continue Reading →



