Residence life and education, residential curriculum and curricular approaches, student housing, and technology.
Email might feel old-school compared to texting or messaging apps, but it remains one of the most important tools in professional communication. As a student staff member, your communication reflects not just your own approach, but also the culture and professionalism of your residence life team. And while it might be tempting to treat emails... Continue Reading →
As an RA or student staff member, you’re no stranger to difficult conversations. Maybe it’s mediating a roommate conflict, talking to a resident about noise complaints, or addressing a policy violation. No matter how much training you get, these conversations can still feel awkward or uncomfortable. That’s where a technique called "third-thinging" comes in. It can make... Continue Reading →
