Bias, Privilege, and Policy: Ethical Challenges in Conduct Cases

Student conduct work sits at the intersection of policy enforcement, education, and community building. At its best, the conduct process is a developmental opportunity that fosters student growth, accountability, and integrity. But even with the clearest policies and best intentions, ethical challenges often arise, particularly around bias, privilege, and the interpretation of policy. For entry... Continue Reading →

The Political Frame: Competing Interests and Shared Goals in ResLife

In their influential work Reframing Organizations, Lee Bolman and Terrence Deal describe four frames through which organizations can be understood. In previous articles we’ve explored the structural and human resource frames. In this, we will be discussing the Political Frame, which offers a particularly relevant lens for examining university housing, a dynamic environment where competing... Continue Reading →

Handling Burnout During Residence Hall Closing Season

Closing season in college housing is often described with two words: chaos and exhaustion. As student staff, you’re balancing final exams, emotional goodbyes, resident check-outs, paperwork, and last minute emergencies - often all at once. And the only thing that may be different for the full-time staff members may be final exams, as you are... Continue Reading →

The Human Resources Frame: Creating a People-First ResLife Experience

University housing plays a critical role in shaping students’ college experiences. A well-organized residential system fosters academic success, social development, and personal growth. However, managing university housing requires careful planning, coordination, and adherence to established policies. One way to understand the complexities of this system is through Bolman and Deal’s Four-Frame Model. In this article,... Continue Reading →

An Incident Report Writing Guide for Student Staff

Writing information or incident reports is a crucial responsibility for Resident Assistants in Housing. As a student staff member, you often witness and observe more issues than graduate or professional staff due to your direct engagement with residents. By writing clear and concise reports, you serve as the eyes and ears of your Hall Director,... Continue Reading →

The Structural Frame: ResLife’s Blueprint for Success

University housing plays a critical role in shaping students’ college experiences. A well-organized residential system fosters academic success, social development, and personal growth. However, managing university housing requires careful planning, coordination, and adherence to established policies. One way to understand the complexities of this system is through Bolman and Deal’s Four-Frame Model, particularly the Structural... Continue Reading →

The ABCs of Confrontation: When NOT TO FOLLOW

Most situations that you will encounter in Residence Life can be handled easily by following the ABCs of Confrontation (make sure to read that article if you haven’t done so already!). But, whether there are residents who aren’t ready to take responsibility for their actions or some other factor occurs,  there may be some occasions... Continue Reading →

Up ↑