As an RA or student staff member, you’re no stranger to difficult conversations. Maybe it’s mediating a roommate conflict, talking to a resident about noise complaints, or addressing a policy violation. No matter how much training you get, these conversations can still feel awkward or uncomfortable. That’s where a technique called “third-thinging” comes in. It can make … Continue reading “Third-Thinging” Difficult Conversations: A Tool for RAs and Student Staff