While managing our support email here at Roompact, I’ve encountered a wide variety of questions and writing styles, ranging from short report requests to detailed technical issues to frustrated parents. To date, I’ve answered over a thousand emails. I love helping people work through everyday questions and technological hiccups, collaborating to solve problems--support is really... Continue Reading →
Teaching College Students To Use The Appropriate Communication Platforms
Technology has always impacted the way we communicate, but within the past decade, this has accelerated. Folks in housing and residence life have witnessed some of these changes first hand, including students not reading or responding to email, roommate conflicts being addresses through chat apps, and bullying occurring on social media platforms. Mobile devices, cloud... Continue Reading →